Product replacement or full refund within 30 days under
any following Condition
1. Damage or detect is found on product prior to arriving your.
2. Damage or detect caused by our own manufacturing process.
3. The product does not conform with the pattern or quality you 
    ordered (Purchase Order Affirmance Sheet is required).
Believe are the conditions beyond our compensation scope. You will not be refunded or granted replacement if:
1. Product was abnormally used; or concussively fell or grazed resulting in its detect, scratch.
2. Pearl is kept in excessively high temperature and thus its quality decreases or varies from the consignment time.
3. Chemical exposure or contact can reduce or change original pearl quality. A guaranty certificate issued with reference from Bangkokpearls.